Frequently Asked Questions

Simply contact us via WhatsApp, phone, or our contact form. We'll schedule a free 30-minute consultation to understand your business and recommend the best solution. No technical knowledge needed!

Most standard websites are completed within 5-7 business days. E-commerce stores with payment integration may take 10-14 days. We'll give you an exact timeline during your consultation.

Not at all! We handle 100% of the technical work. You just need to tell us about your business, share your content (photos, prices, etc.), and approve the design. We do everything else.

Absolutely! We serve businesses all across Uganda — Gulu, Mbarara, Jinja, Fort Portal, Entebbe, Lira, and everywhere else. All communication can happen via WhatsApp, so location doesn't matter.

We offer a free consultation and provide a mockup design before you pay anything. For our Growth and Enterprise plans, we also offer a 30-day money-back guarantee if you're not satisfied.

We build all types of mobile-first websites: business websites, e-commerce stores, restaurant menus, school portals, booking systems, portfolio sites, NGO websites, and custom platforms.

Yes! Mobile Money integration is one of our core specialties. We integrate both MTN Mobile Money and Airtel Money so your customers can pay directly through your website or WhatsApp.

Yes! We offer complete WhatsApp Business setup including catalog creation, automated greeting messages, quick replies, payment link setup, and integration with your website.

Yes, all our plans include ongoing maintenance and support. We handle updates, security patches, and any technical issues. You can also request content updates included in your plan.

Our starter plan begins at UGX 150,000/month, Growth at UGX 350,000/month, and Enterprise at UGX 800,000/month. One-time website builds start from UGX 500,000. Contact us for a custom quote.

Yes! We accept MTN Mobile Money, Airtel Money, bank transfers, Visa/Mastercard, and cash. We make it easy to pay however is most convenient for you.

Absolutely not. We believe in transparent pricing. The price we quote is the price you pay. All costs — including setup, domain, SSL, and initial hosting — are clearly outlined before you pay anything.

Yes! We offer 30% discounts for registered NGOs, community organizations, students, and educational institutions. Contact us with proof of your status to claim your discount.

Yes! All our websites are specifically optimized for Uganda's network conditions. They load fast on 2G, 3G, and 4G connections. We compress all images, minify code, and use caching to ensure fast loads.

Your website will work on any smartphone — including popular Ugandan phones like Tecno, Itel, Samsung Galaxy A-series, Infinix, and iPhones. We test on actual devices used in Uganda.

We host on fast servers optimized for East African users, ensuring low latency and fast loading times. Hosting includes 99.9% uptime guarantee, SSL certificate, and daily backups.

The fastest way is via WhatsApp at +256 700 000 000. We also offer phone support, email support, and in-person visits to our Kampala office. Response time is typically under 1 hour.

We offer unlimited revisions until you're 100% satisfied. If you're still not happy after revisions, we offer a full money-back guarantee within 30 days of launch.

Yes! Every project includes a free training session (in-person or via video call) where we walk you through managing your website, adding products, responding to inquiries, and using your analytics dashboard.